Frequently Asked Questions

You can change your username at any time by going to the "Settings" menu at the top of the page and then selecting "Account Settings." There you can change your username and many other account related items.

You can suggest agents for our list by going to the "Agents" pull-down menu and selecting "Suggest an Agent" -- Go there now. This will allow you to enter the agent's information. Once that agent has been approved by QueryTracker, he/she will be listed and you will receive an email informing you of where to find him/her.

If the agent is not approved for listing (we have a very strict vetting process) you still have the option of adding the agent as a "private" listing, which means only you will see that agent listed. You must be a premium member to add private listing, and it is done from the same "Suggest an Agent" form.

Suggesting and adding publishers works the same way, but you use the "Suggest a Publisher" page found on the publisher's menu.

Start with our short introduction here. The QueryTracker Blog also has many useful articles about query writing, and our forum has a section dedicated to helping perfect query letters.

You may have some search criteria inadvertently set. Try clearing all search criteria by clicking the link labeled Reset Search Terms.

There are a couple of things that may be causing this.

• First off, make sure, if you are looking for agents, that you are on the query list for agents and not on the one for publishers.
• Second, you may have inadvertently set some search criteria/filters. Try clearing all search criteria by clicking the link labeled Reset Search Terms.
• If you are a premium member with more than one project created, make sure you are looking at the correct project.
• And if that still doesn't work, make sure you haven't archived the query in question. Click the checkbox Show Archive, to reveal all archived queries.

Agent's contact information and submission guidelines typically come directly off the agent's website. We then periodically check each profile to ensure that the information is current. We also depend heavily on QT's users to inform us whenever they discover a change. All information provided by users is confirmed before any changes are made to an agent's profile.

You can send a message using our contact form, or enter the information in the comment section on that agent's profile.

All query and submission statistics come from the information entered by QueryTrackers users. This information is anonymous and consists of the dates queries were sent, the dates of their replies and the nature of the replies.

A lot of websites take donations from users in order to support the costs of maintaining the site. But, QueryTracker believes that anyone who supports the site should receive something special back in exchange. That's why we created Premium Subscriptions. For only $25 per year you can become a premium member, and receive lots of cool and useful tools to help you with your agent search. Learn more about premium membership.

PayPal will often cancel subscriptions if you change anything about your payment method to them. This could be as simple as updating the expiration date of the credit card on file with them.

PayPal's cancellation does not cancel your premium subscription. It will continue for the entire one year period for which you subscribed. The only real effect PayPal's cancellation will have is that they will not automatically renew your subscription when the year is up. You will receive an email notification from QueryTracker 30 days prior to your subscription's expiration, so you can renew manually should you wish to do so.

Our demonstration videos are very helpful, and you can contact us here if you have any other questions.