This is just a random idea, since I've been "busy" playing around with the different sorting methods for agents. *cough* I mean to say, researching diligently. Yes, researching.
Anyway, my idea was this. What about doing Agency pages, for all those lovely Agency links in the QT database to refer to? It could contain direct links to the agents that all work for said agency, as well as the general contact information. Right now, clicking an Agency link just takes you to that agent's page.
Unless I'm the only one that thinks that's useful, in which case I'm sure Patrick has much better things to do (like making us more Kool-Aid).