Author Topic: Avg submission response times?  (Read 62 times)

Offline dragnipur

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Avg submission response times?
« on: September 18, 2022, 03:25:28 PM »
Hi Patrick—sorry if I'm missing it, but is there a way to see an agent's average Submission response time? :)

Offline Patrick

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Re: Avg submission response times?
« Reply #1 on: September 18, 2022, 03:32:54 PM »
Hi dragnipur,
Yes, in the Reports tab on the agent's profile page is a report called "Submission Response Times". You can find in the selection box labeled "Select a Report".

Offline dragnipur

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Re: Avg submission response times?
« Reply #2 on: September 19, 2022, 02:27:54 PM »
Ahh thanks so much!