The ICM website has zero information about agents or contacting them. Where did everyone find the submission guidelines for Jennifer?

7/16 autoreply from assistant: I am currently traveling the world and basking in a momentary respite from the rigors of the professional world. For urgent matters please contact Jennifer Joel. Otherwise, I will get back to you when I return on Tuesday, July 24th. Thank you for your patience.

HF 104k

EQ: 4/27
ER: 6/28

Impersonal form rejection from assistant.

Dear ___,

On behalf of Jennifer Joel, thank you for your query. I'm sorry to report that this project is not quite the right fit for Ms. Joel's list. Please keep in mind that this is one agent's subjective response.

We wish you the best of luck in pursuing publication.

Thanks and all the best,

Nicolas

Office of Jennifer Joel

EQ: 6/16/18

EQ: 7/23/17
FR: 7/25/17 - Sent manuscript same day.
ER: 8/14/17

YA Urban Fantasy 78k

EQ 5-17-18
ER: 5-29-18
On behalf of Jennifer Joel, thank you for your query. I'm sorry to report that this project is not quite the right fit for Ms. Joel's list. Please keep in mind that this is one agent's subjective response.

We wish you the best of luck in pursuing publication.

Thanks and all the best,
Nicolas
Office of Jennifer Joel

2/26/18 eq with revision (previous FR 2016) to Sharon
FR revised from new assistant Nic
4/11/18 rejected not "right for her list."

EQ - 5/19/17
PR - 5/22/17
Nudge - 8/6/17

thriller - 163k

EQ: 07/23/17 Winter's Captive


74K Adult Upmarket Coml Fiction Suspense

EQ: 7/20/17 Break Point

Jennifer's assistant got in touch today, and said they're passing on my Full, which she requested a few months back. I knew it was a longshot... but this is one of those rejections that hurts like hell anyway :( Well. Onward. Good luck to everyone who's still waiting.

congratulations, polonius!!

EQ 8/2/16
FR 8/2/16 from Sharon who explained that Jennifer does not typically look at multiple submissions
CNR

YA Contemporary
--

EQ new YA Contemporary ms 10/25/16 (received an offer of representation hours later!)
Nudged with offer 10/26/16
Signed with another agent 10/31/16

I emailed a query her way on 8/28, and got a Full Request today!

That said, her assistant's email said that she normally requests manuscripts come to her on an exclusive basis, and since my full is already out with two other agents, I'm not sure whether she's going to want me to hold off on sending it her way. I did go ahead and send it, but offered to let them know whether the other two agents get back to me, so we'll see what happens...

UPDATE: Within 20 minutes, her assistant got right back to me to confirm they'd received the MS and let me know that it's fine for it not to be exclusive, given that she's a bit behind on her reading and it wouldn't be fair. I promised to keep her in the loop on any developments, but given the communication struggles I've had with other agents, I have to say, the open communication is making me even more excited for the possibility of working with her.

EQ: 3/16